Case Studies

We invite you to read any of the following management consulting Case Studies to see examples of the problems we have helped our clients solve and the results we have helped them achieve:

Strategic Plan Development & Implementation

THE COMPANY: America’s oldest direct-mail catalogue marketing company.
THE SITUATION: After years of enviable growth, the company encounters a business down turn and withstands the first layoffs in its history. Impact on company morale is significant, and though the imperative to resolve on a future course is clear, … Read the full Case Study »

Global Standardization, Consumer Electronics

THE COMPANY: A major European-based, worldwide manufacturer of consumer electronics products.
THE PROBLEM: Fiercely competitive market pricing by the Japanese and other rival consumer electronics manufacturers places extreme pressure on margins. To reduce costs and maintain margins, company must bring about global standardization so as to better leverage worldwide economies of scale … Read the full Case Study »

Cycle-Time Reduction, Banking

THE COMPANY: A Metro-West, Boston, USA financial institution.
THE PROBLEM: In fiercely competitive local environment, new CEO, committed to business transformation, mandates strategic review of all key business processes. Strategy: significantly differentiate the institution against its local competition by becoming more efficient and effective at delivering “stand-out” customer service. CEO also … Read the full Case Study »

Global Standardization, Heavy Equipment Manufacturing

THE COMPANY: A 700MM+ worldwide maker of large-scale mining machinery and equipment.
THE PROBLEM: Globally-dispersed operations from newly-integrated businesses result in a varied proliferation of key-component designs as well as disparate and sub-optimized supply-chain and production practices and processes. A long history of autonomy and sparse communication among these distributed operations compounds … Read the full Case Study »

Product Yield Improvement, Bio-Tech

THE COMPANY: The 250 million-dollar U.S. arm of a 700 million-dollar, European-based biotech manufacturing company. Manufacturer of proteins used in growth hormones and the treatment of aids wasting.
THE PROBLEM: Shortfalls in product yields when compared to identical, sister manufacturing sites in Europe. European operations consistently averages 60% yield, while U.S. … Read the full Case Study »

Supply Chain Management/Supplier Development

THE COMPANY: A major European-based, worldwide manufacturer of consumer electronics products.
THE PROBLEM: Fiercely competitive market pricing by the Japanese and other rival consumer electronics manufacturers places extreme pressure on margins. To combat relentless, yearly price erosions of as much as 20 – 25%, company must continuously seek ways to … Read the full Case Study »

Work-Out, Productivity Improvement

THE COMPANY: A 700MM+ worldwide maker of large-scale mining machinery and equipment.
THE PROBLEM: Caught between low demand growth for original equipment and emerging new competition, the Company struggles with legacy issues of high costs and underutilization while lagging industry counterparts on key measures such as profitability, inventory turns, quality, etc. New CEO … Read the full Case Study »

Work-Out At General Electric, Where It All Began . . .

THE COMPANY: At the time Work-Out began: A global, diversified technology and services company that manufactured such products as aircraft engines and plastics and offered such varied services as power generation, financial services, medical imaging and television programming. One of America’s oldest companies, considered a leader in business … Read the full Case Study »

Process Re-engineering, Catalogue Marketing

THE COMPANY: America’s oldest direct-mail catalogue marketing company.
THE PROBLEM: Using outside experts, the company conducts an extensive analysis of the way it develops products and manages inventory. The study concludes that significant reductions in cost of goods sold (COGS) can be realized by revamping the new-product development process while integrating, for … Read the full Case Study »

Non-Value-Added Work Elimination/Simplification, Pharmaceuticals

THE COMPANY: Over-the-counter division of a global, European-based pharmaceuticals firm.
THE PROBLEM: New Operating Unit Head for a European country/division is frustrated by non-value-adding, legacy practices and procedures that sap organizational time and resources, are adversely affecting morale and actually resulting in the departure of key talent. Traditionally bureaucratic cultural norms also pose a barrier to change and improvement. … Read the full Case Study »

Business Process Improvement

THE COMPANY: A formerly high-flying, enviably profitable surgical products division of a major health care company. Makers of state-of-the-art, reusable and disposable devices for the rapidly-growing, least-invasive surgery market.
THE PROBLEM: Declining profits due to increased costs associated with a lack of discipline and lack of customer focus in screening new … Read the full Case Study »

Process Re-engineering, Least-Invasive Surgery Products

THE COMPANY: A formerly high-flying, enviably profitable surgical products division of a major health care company. Makers of state-of-the-art, reusable and disposable devices for the rapidly-growing, least-invasive surgery market.
THE PROBLEM: Declining profits due to increased costs associated with a lack of discipline and lack of customer focus in screening new product … Read the full Case Study »

Work-Out, New Product Development

THE COMPANY: A formerly high-flying, enviably profitable surgical products division of a major health care company. Makers of state-of-the-art, reusable and disposable devices for the rapidly-growing, least-invasive surgery market.
THE PROBLEM: Declining profits due to increased costs associated with a lack of discipline and lack of customer focus in screening new product ideas, … Read the full Case Study »

Cost-Reduction/Productivity Improvement

THE COMPANY: A 700MM+ worldwide maker of large-scale mining machinery and equipment.
THE PROBLEM: The Problem Caught between low demand growth for original equipment and emerging new competition, the Company struggles with legacy issues of high costs and underutilization while lagging industry counterparts on key measures such as profitability, inventory turns, quality, etc. … Read the full Case Study »

Global Cost-Reduction

THE COMPANY: A major European-based, worldwide manufacturer of consumer electronics products.
THE PROBLEM: Fiercely competitive market pricing by the Japanese and other rival consumer electronics manufacturers places extreme pressure on margins. To reduce costs and maintain margins, company must bring about global standardization so as to better leverage worldwide economies of scale … Read the full Case Study »

Cost Tracking, Heavy Equipment Manufacturing

THE COMPANY: A global manufacturer of heavy equipment for the mining industry.
THE PROBLEM: Variance by as much as 5 to 7% between predicted and actual cost of a multi-million-dollar piece of equipment. Since the machine build-cycle extends over more than one year, and price commitment to the customer must be made at the start of … Read the full Case Study »